Privacy policy

INTRODUCTION

SOL VILLAS is a brand owned by Sol-tours d.o.o. travel agency, hereafter SOL TOURS.

SOL-TOURS acknowledges and appreciates your right to confidentiality of data and undertakes to preserve the security of data that is collected through its own website www.sol-villas.eu.

Sol-tours d.o.o. collects, processes and keeps your personal information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be passed on to third parties or exported to third countries except in the case of the need for realization of contracted services (eg accommodation, airline, carrier, insurance).

We will consider that further use of www.sol-villas.eu represents your acceptance of all the conditions described below.

USE OF PERSONAL DATA
Your personal information is collected and used only on the basis of the data you have voluntarily provided to SOL-TOURS, either by registration (when registering you will use personal information such as: name and surname, address, e-mail, telephone contact) or by using web site www.sol-villas.eu

Collected personal information is kept in electronic form and all appropriate technical and organizational measures are applied to prevent personal data violations. Received emails with your personal information SOL-TOURS will use only for the purpose of meeting your requirements.

SOL-TOURS undertakes to protect the personal data of customers, in such a way that it collects only necessary, basic data about customers/users that are necessary for the fulfillment of our obligations; informs customers about the way the collected data is used, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of SOL-TOURS and business partners are responsible for respecting the principles of privacy protection.

RESERVATION
In the booking process, SOL-TOURS will need personal details of the reservation holder who must be full-time (eg name, address, contact phone, etc.) and other user's information (eg name, date of birth) . Only the necessary information for the realization of the service will be available exclusively to the partners in the realization of the tourist service

Payment details (eg bank card number, expiration date) are specifically protected and will only be available to banks or card holders for payment authorization. Please note that registration at www.sol-villas.eu is only allowed to persons over the age of 18.

The entry and transfer of personal data and credit card number data is protected by the highest security standards provided by the WSPay credit card online authorization system in accordance with the requirements of card issuers and card brands and PCI DSS standards. Authorization and credit card payment is done by using the WSPay system for real-time authorization and billing.

www.sol-villas.eu uses WSPay for online payments.

WSPay is a secure system for online payments, real-time payments, credit and debit cards and other payment methods. WSPay provides customers and merchants with secure entry and transfer of entered card data, which is confirmed by the PCI DSS certificate that WSPay has. WSPay uses an SSL certificate with 256-bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data.

If you pay for your reservation by card, you agree that WSPay stores your card information so that we can more easily charge all of your future transactions. Your card information is securely stored with WSPay, which is guaranteed by their PCI DSS certificate, and SOL-TOURS has no insight into this information.

If you pay for your reservation by card, you agree that WSPay stores your card information so that we can more easily charge all your future transactions. Your card information is securely stored with WSPay, which is guaranteed by their PCI DSS certificate, and SOL-TOURS has no access to this information.

COOKIES
Cookies allow SOL-TOURS to collect statistical data on user behavior at www.sol-villas.eu (eg on which parts of the Internet site users are kept the longest and the shortest), the Internet browser (eg Internet Explorer, Opera, Safari, Google Chrome, Firefox) and so on.

The cookies are a small set of data sent from the server www.sol-villas.eu to the user's computer, and serves as an anonymous identifier. Cookies are also used to make it easier to navigate through the web pages (eg you do not have to re-enter your registration data each time). Cookies are not used to access user data or to track user activity after leaving www.sol-villas.eu

SOL-TOURS reserves the right to use cookies at www.sol-villas.eu but any user may prohibit receiving cookies by editing / changing settings in their Internet browser.

LINKS
www.sol-tours.com contains links to other websites (eg Facebook, Instagram, hotels, airports, weather forecasts). Accordingly, we kindly ask the users to consider that SOL-TOURS can not be held liable for the privacy of such websites. Therefore, we encourage users to read the Privacy Statement of each Internet site they access.

DIGITAL MARKETING
Contact information, such as your name and email address, is required in case you want to use promotional material services from SOL-TOURS. Promotional materials include information on services and special offers and newsletters.

You can disable your service at any time by activating the "Sign out" link at the end of an e-mail or by posting an e-mail deletion request at info@sol-villas.eu.

SAFETY
SOL-TOURS takes all security measures to protect the user's information during data entry, transfer, data processing, and storage. Access to data is limited and only to those employees who are required to do business.

The personal information that is given to SOL-TOURS during registration will be kept during the existence of the Internet site or during the registration of the user. All the data that SOL-TOURS has been assigned to when registering on the Internet site will be destroyed at the latest when it is extinguished.

Users at any time have the right to request information about who their personal data is processed by SOL-TOURS, that is, to modify or delete them, by submitting an application to info@sol-villas.eu.

NOTIFICATIONS ON CHANGES
In the event of any changes to the Privacy Policy, the notice will be published on the homepage www.sol-villas.eu with a view to getting acquainted with the user.

Sol-tours d.o.o.
Primorska cesta 1/3, 51512 Njivice, Croatia
Tel. +385 91 2020 230
E mail: info@sol-villas.eu

Version: 2.2023